Frequently Asked Questions
General
What is cryptocurrency mining?
Cryptocurrency mining is the process of validating transactions on a blockchain network and adding them to the public ledger. Miners solve complex mathematical problems to verify transactions and, in return, are rewarded with newly created coins.
What types of cryptocurrencies can I mine with your equipment?
Our mining equipment supports a wide range of cryptocurrencies, including Bitcoin, Ethereum Classic, Litecoin, Dogecoin, Alephium, Kaspa, and Radiant.
Do I need technical expertise to start mining?
While some basic understanding of cryptocurrency and mining is helpful, we provide detailed guides and 24/7 support to assist beginners in setting up and running their mining operations smoothly.
How profitable is cryptocurrency mining?
Mining profitability depends on factors like electricity costs, the cryptocurrency you’re mining, market conditions, and the efficiency of your mining equipment.
Products and Equipment
What types of mining machines do you offer?
We offer a variety of high-performance machines, including ASIC miners for specific coins like Bitcoin and GPU mining rigs for altcoins.
What’s the difference between ASIC and GPU mining?
ASIC miners are designed for mining specific coins and are highly efficient. GPU mining rigs, on the other hand, are more versatile and can mine various cryptocurrencies but may not be as efficient as ASICs for certain coins.
How do I choose the right mining rig for my needs?
Choosing the right rig depends on the cryptocurrency you want to mine, your budget, and the expected profitability. Our customer service team can guide you through selecting the best option.
Do you offer warranties on your mining equipment?
Yes, all of our mining machines come with a manufacturer’s warranty. Specific warranty details vary by product, so please check the product page for more information.
Do you sell used or refurbished mining machines?
Occasionally, we offer certified refurbished mining equipment. Please contact our team for availability.
Ordering and Shipping
How can I place an order?
You can place an order directly through our website by selecting the product, adding it to your cart, and proceeding with the checkout process.
Which countries do you ship to?
We currently ship to the USA, Canada, Australia, and the UK.
How long does shipping take?
Shipping times vary depending on your location. Typically, orders are dispatched within 3-10 business days after payment, and delivery times are provided during checkout.
Can I track my order?
Yes, we offer international shipping to select countries. Shipping fees and delivery times will vary depending on the destination.
Do you offer international shipping?
Occasionally, we offer certified refurbished mining equipment. Please contact our team for availability.
Payments
What payment methods do you accept?
We accept a wide range of secure payment options, including:
- Ethereum
- PayPal
- Bitcoin
Is there a fee for using certain payment methods?
Some payment methods like PayPal (Family and Friends) and Venmo (Family and Friends) help you avoid transaction fees. However, depending on your payment provider, fees may still apply.
Can I pay with cryptocurrency?
Yes, we accept Bitcoin for payments.
What happens if my payment is declined?
If your payment is declined, please try using a different payment method or contact your bank or payment provider for assistance. You can also reach out to our customer support team for help.
Do you offer financing or payment plans?
Currently, we do not offer financing options, but we support flexible payment platforms like Zelle, CashApp, and PayPal for easy and secure transactions.